S-AI Create account

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Clear answers for every step.

Opening an account, topping up your wallet, delivery and refunds, and connecting your own shop — explained plainly.

Delivery
Within secondsfor most orders, in the API response
Failed orders
Refundedto your wallet, automatically
Top-ups
CryptoUSDT · BEP20 only · credited on confirmation
API
60 / minrequests per key · v1.0.0

01 How to start

From first message to first order

Accounts are opened by our team; after that everything runs through the reseller API.

  1. Ask for an account

    Reseller accounts are opened by our team. Once yours is open, you receive your own API key.

  2. Keep your API key safe

    Your sk_live_ key is shown exactly once when it is issued. Store it like a password — it is stored hashed on our side.

  3. Top up your wallet

    Open a crypto checkout with POST /api/v1/topup; the balance is credited automatically once the payment confirms.

  4. Quote, order, receive

    Quote the exact price, place an order and receive the codes in the API response or by signed webhook.

# Check your account and balance
curl https://s-ai.live/api/v1/me \
  -H "X-API-Key: sk_live_…"

# Browse the live catalogue
curl https://s-ai.live/api/v1/products \
  -H "X-API-Key: sk_live_…"

02 Payments & top-ups

Top up in crypto, credited automatically

Your wallet is kept in US dollars, the same currency as every price. Pay with USDT · BEP20 — send only that asset on that network; anything else cannot be credited. No ticket, no waiting for someone to confirm it.

  1. Choose an amount

    Call POST /api/v1/topup with the amount in USD, within the minimum and maximum set by the shop.

  2. Pay at the checkout page

    Every top-up opens its own checkout with a one-time address. Send the exact amount shown there.

  3. Credited on confirmation

    The balance is credited automatically, minus the gateway fee, as soon as the payment confirms.

  4. Check any payment

    Over the API, GET /api/v1/topup/{id} re-checks one payment and GET /api/v1/topups lists the last 25.

03 Delivery & refunds

Every order ends one of three ways

Each order is paid from your wallet in one atomic step — you are never charged without an order. What happens next depends only on stock.

Order placed · paid from your wallet
  • Delivered

    In seconds, most of the time

    Codes and links are assigned the moment you order and arrive in the API response.

    Webhookorder.delivered

  • Queued

    Charged, waiting for stock

    If stock is short, the order waits in line and is fulfilled automatically — first in, first out — as soon as stock arrives.

    Webhookorder.queued

  • Refunded

    Cancelled, money back

    An order that cannot be fulfilled is cancelled and the full amount returns to your wallet automatically — no ticket required.

    Webhookorder.failed

Many services are available from more than one source. The cheapest available source is shown first, and you can pick another one if you prefer.

04 API help

Connecting your own shop

A plain REST API with one header for authentication. The full reference, a price simulator and an interactive console live on the developers page.

  • Base URLs-ai.live
  • AuthenticationX-API-Key header
  • Rate limit60 requests / min per key
  • Versionv1.0.0
  • Getting a key

    Your key is issued with your account. It is shown exactly once and stored hashed on our side.

    Authentication
  • Lost or leaked key

    POST /api/v1/keys/rotate revokes the old key instantly and issues a new one.

    Key rotation
  • Retrying safely

    Send your own external_order_id with each order. A retry returns the original order instead of charging twice.

    Placing orders
  • Testing for free

    The console issues a free sk_test_ sandbox key. Sandbox orders deliver test codes and never touch live stock.

    Try the console

05 Questions & answers

Plain answers, no small print

Short, plain answers to common questions about accounts, payments, delivery and the API.

Didn’t find your answer?See the contact options below
How do I start?

Reseller accounts are opened by the operator; contact details are not published yet. Meanwhile you can try the whole API for free with a sandbox key from the developers page.

How fast is delivery?

Most items arrive within seconds — directly in the API response. If in-house stock runs short, the order is charged, queued and delivered first in, first out on restock. If a supplier service is out, the order is refused and nothing is charged; if a supplier fails after purchase, you are refunded automatically.

How do I pay?

Top up your wallet with USDT on the BEP20 network. Each top-up opens its own checkout — send only that asset on that network, anything else cannot be credited. The balance is credited automatically, minus the gateway fee, as soon as the payment confirms.

Can I connect my own shop or bot?

Yes. Every reseller can issue an API key: live catalogue and stock, exact quotes, idempotent orders and signed webhooks. Everything is described in the API documentation.

What does “multiple sources” mean?

Many services are available from more than one source. The cheapest in-stock source is listed first and you can pick another one if you prefer.

What if an order fails?

Orders that cannot be fulfilled are refunded to your wallet automatically. If only part of an order can be fulfilled, you receive what was delivered and the rest is refunded.

06 Contact

Still have a question?

No public support contact is listed right now. The API documentation explains accounts, keys, orders and webhooks end to end.

Keep your API key private — it is shown only once. If it is ever exposed, rotate it straight away with POST /api/v1/keys/rotate.